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Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Sandal | GPhC No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Sandal is a GPhC registered online pharmacy weight loss clinic serving Sandal, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.

1. Data We Collect

When you use our services, we may collect the following types of information:

Personal details: Your name, date of birth, address, email address, and phone number.

Health information: Medical history, current medications, weight, BMI, and any other health data you provide as part of your consultation or treatment plan.

Payment information: Billing details processed securely through our payment provider. We do not store full card details on our systems.

Technical data: IP address, browser type, device information, and pages visited on our website.

2. How We Use Your Data

We use your personal and health information to provide safe, effective, and legally compliant pharmacy and weight loss services. Specifically, we use your data to:

Process your consultation and verify your suitability for treatment before our pharmacist approves your order. Once approved, we aim to dispatch your medication within 1 working day.

Maintain accurate clinical records and ensure continuity of your care.

Process payments and manage your account.

Communicate with you about your orders, treatment, or any important safety updates.

Comply with our legal and regulatory obligations as a GPhC registered pharmacy.

Our legal bases for processing your data include the performance of a contract, compliance with legal obligations, and, where required, your explicit consent for processing special category health data.

3. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

Essential cookies are necessary for the website to function properly and cannot be disabled.

Analytics cookies help us understand visitor behaviour so we can improve our services. These are only placed with your consent.

Functional cookies remember your preferences to provide a more personalised experience.

You can manage or withdraw your cookie consent at any time through your browser settings. Please note that disabling certain cookies may affect website functionality.

4. Third Party Sharing

We do not sell your personal data to third parties. We may share your information only in the following circumstances:

Healthcare providers: Where clinically necessary, we may share relevant health information with other healthcare professionals involved in your care, such as your GP.

Delivery services: We share your name and delivery address with our courier to fulfil your order.

Payment processors: Your payment details are handled securely by our PCI-compliant payment provider.

IT and platform providers: Trusted service providers who support our website and systems may access data under strict data processing agreements.

Legal authorities: We may disclose information where required by law, regulation, or a court order.

All third parties we work with are required to handle your data securely and in line with UK GDPR requirements.

5. Data Retention and Security

We retain clinical and pharmacy records for a minimum of 8 years in line with NHS and GPhC guidance. Financial records are kept for 6 years in accordance with HMRC requirements.

We use appropriate technical and organisational security measures, including encryption and secure access controls, to protect your data from unauthorised access, loss, or disclosure.

6. Your Privacy Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access the information we hold about you, request corrections to inaccurate data, request erasure in certain circumstances, and object to or restrict certain types of processing.

Please note that as a regulated pharmacy, some requests may be limited where we have legal or clinical obligations to retain certain records.

To exercise any of your rights, please contact us using the details below and we will respond within 48 hours.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please get in touch:

Pharmacy Weight Loss Sandal

Phone: (+44) 116 4646009

Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.